English Communication at Workplace
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English Communication at Workplace
About This Course
Designed for basic trainees, the objective of English Communication at the Workplace for support staff of any Company, is to assist participants to be aware of the basic communication skills, train participants to greet, extend and end conversations, help create awareness in the importance of listening in communication, and boost participants’ confidence in communicating in English.
Learning Objectives:
- Clarity: Ensure communication is simple and straight to the point
- Personalization: Knowing your team members on a personal level can help you communicate tailored messages to them
- Transparency: Speaking with transparency means sharing accurate information without hiding anything
- Listening: Active listening helps to improve understanding, build relationships and resolve issues
Target Audience
Suitable to all levels of staff from management to support staff in the administrative division. 
Duration
2 days @ 8 hours/ day
Certification
Pahang Skills Development Centre
HRDF Claimable
HRDF Claimable
Contact Person
Suzila Saad – 017 989 9467
Siti Nurul Aishah Mohd Yasin – 013-724 5621
Ajmal Ghassani Kamarzaman – 011 6125 1402
Email: scr@pahangskills.gov.my
Overview
Requirements
Course Content
Sponsor
Extra
Programme Name
English Communication at Workplace
Target Audience
Suitable to all levels of staff from management to support staff in the administrative division. 
Programme Duration
2 days @ 8 hours/ day
Programme Certification
Pahang Skills Development Centre
Programme Opportunities
Training Outline
- Icebreaking
- Saying it Right (Pronunciation)
- Listening
- Reading Skills
- Introduction
- Business Interaction
- Telephoning Skills
- Effective Presentation Proficiency
Tag:
Softskills
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