COMPUTER SYSTEM ADMINISTRATION
The ever-changing world fuelled largely by the continuing advancement in computer technology requires organizations to be well-equipped to remain current and relevant. Businesses from multi-national corporations to home-based enterprises have to adopt current technologies to be competitive. Government agencies and institutions too, need to stay “at the top of the game” in order to provide fast, reliable and accurate services to the people.
|JOB AREA||INFRASTRUCTURE SUPPORT||SERVICE MANAGEMENT AND DELIVERY|
|LEVEL 4||IT EXECUTIVE||Help Desk Executive|
|LEVEL 3||IT SUPPORT||Operation|
This climate creates job opportunities in computer system administration job area personnel to support the industry growth. The computer system administration job area personnel normally known as IT Executive by most of the organisations. This IT Executive is the middle management level who supervises and assigns job order to computer technician. As part of a technical team, and under the direction of the computer system and IT manager, the IT Executive operates and maintains desktop and laptop computers with special focus on customer and their business needs. Under the direction of IT manager, they need to perform various system administration activities such as operating system administration, evaluating, testing and installation of applications, performing or assisting with routine system maintenance and producing & maintaining current system configurations to maintain efficient day-to-day operation. In addition, the IT Executive creates and maintains records and inventories.
Job prospect for this job area personnel is expected to grow in this decade. Through Economic Transformation Program (ETP) initiated by the government and rapid development of information technology in the workplace will continue to drive demand for more IT Executive in this country. To remain competitive, firms will continue to install sophisticated computer system with latest technology, making the outlook for IT Executive remains strong.